REFUND POLICY
If you have change of mind after purchase you can return the product and claim for refund if the product is unopened, is within 14 days from the date of purchase and the package is untampered or unspoiled.
To start a return, you can contact us at support@inriaskincare.com. Please note that returns will need to be sent to the following address: Fog 2D, Mount Raindrop Apartment, LN Nagar, Nehru Nagar, Kalapatti, Coimbatore 641048. Tamil Nadu, India.
It is not possible to take back a package-opened product as we cannot resell or repack the product considering the sanctity of the product and safety of our customers.
To avoid this inconvenience, we suggest that you thoroughly read about the product information in our website like its ingredients, pricing, shipping details in our website before placing order to make sure that the product is meant for you.
You can always contact us for any return question at support@inriaskincare.com.
Return, Refund/Exchange
If in case you claim a leakage in the product or if it was damaged during the delivery process, please send us an email at with product name, complaint details, photo/video(batch number clearly visible) of the claim(like leakage, broken, etc) within 48 hours of the delivery date.
Once all the details are received, it would take our team 3 working days to revert on the complaint/query/issue. In case exchange is approved for your complaint you will be informed of the same and a reverse pick-up of the product will be arranged if needed. In case of a product refund, once your request is approved the refund will reflect in your account within 10-15 days and you will be sent an email confirming the same.
We will refund the amount fully for the product with its shipping cost or issue product exchange of the same product if you need(based on the availability of the stock) or another product of your choice of same price of the original product. Please allow us a time period of one week to three weeks from the day you return your package for your exchange request to be fully processed and closed.
Cancellation
Orders once placed through www.inriaskincare.com cannot be cancelled and no refund will be made once the order has been successfully placed.
Out of stock
We apologies for the inconvenience this may cause. Please recheck availability on a later date.